Skip to content
  • Home
  • Branches
    • Branches User Guide
  • Centre Proprietors
    • Centre User Guides
  • Centre Coordinators
    • Centre Coordinators User Guides
  • Area Reps
    • Area Reps User Guide
  • User Guides
  • Events
  • Support

PELHAM Basics

3
  • Accessing PELHAM
  • Accessing PELHAM – Area Representatives
  • Accessing Pelham on Mobile & Tablet

Centres

2
  • Accessing PELHAM – Centres
  • How to view Centre Coaches

Branches

3
  • Accessing PELHAM – Branches
  • Updating Branch Committees
  • Member Approvals

Coaches and Volunteers

7
  • Coach Types
  • The Coach Agreement
  • Coach Certifications
  • Assessors
  • Adding Coach Qualifications
  • How to Deactivate a Coach Qualification
  • How to add CPD Activities

Events

7
  • Reporting on Events in PELHAM
  • Online Booking Systems
  • My Riding Life – The Pony Club
  • Horse Events – The Pony Club
  • Horse Monkey – The Pony Club
  • Entrymaster – The Pony Club
  • Adding a new event

Achievements

3
  • Achievements – Basics
  • Deactivating Achievments
  • Achievements – Bulk Upload

Contacts

5
  • What is a Contact?
  • How to Create a Contact
  • Contacts – Membership Tab
  • Update Contact Email Address
  • Sending Emails from PELHAM

Views & Reporting

3
  • Searching and Views
  • Exporting Data from PELHAM
  • Creating a new view
View Categories
  • Home
  • Pelham Support Guides
  • Coaches and Volunteers
  • Coach Types

Coach Types

All Coaches in PELHAM are categorised as one of two types:

  • ACTIVE
  • EXPIRED

This type determines whether or not the coach can currently be used.

Active coaches must have both of the following certifications in place and up-to-date:

  • Disclosure Check
  • Safeguarding Certificate

Active coaches may be used by branches and centres (subject to the restrictions below).

Expired coaches are defined as any coach who is missing either a disclosure check or safeguarding certificate. Expired coaches should not be used until their certifications have been updated.

Active Coach Subtypes

Active coaches are further categorised based on the following criteria:

Accredited coaches must satisfy all of the criteria below:

  • Aged 18+
  • Has up-to-date Pony Club CPD
  • Has up-to-date First Aid Certificate

Accredited coaches may coach unsupervised, and may also supervise other coaches.


Supervised coaches must also satisfy all of the criteria below:

  • Aged 16+

Supervised coaches must be in the presence of an accredited coach at all times.

Coach Type Flowchart

Choosing the correct coach type on PELHAM

When adding the coach to PELHAM, you do not need to know which type they will be. You can create them as any coach type, and the system will run an automated process to ensure that they are placed in the correct category (this may take up to 24 hours).

How to add a Coach Role

The below will explain how to add a coach role to a contact that exists already within Pelham, if they do not exist on Pelham you will need to create their personal contact first.

There are 2 ways to add Coach role, either directly from the existing Contact record, or from within the Branch/Centre Summary Page.

1 – From the Branch Summary Page, go to Coaches & Volunteers and select “+ New Contact Role”

Insert the role – start typing “Coach” and the options Coach – Accredited / expired/supervised will come up. It does not matter which level you select, the system will update it according to the qualifications present. Insert the Contact Name, ensure the Branch/Centre/Area is populated and correct.

Enter the Start Date to keep track of when the Coach started, the end date is not required, but if one is entered the Coach role will be removed overnight on the end date.

Updated on 11 December 2025

What are your Feelings

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
Adding Coach QualificationsHow to Deactivate a Coach Qualification

Copyright © 2025 The Pony Club Registered Charity No: 1050146 | Incorporated as a Company Limited By Guarantee Registered in England No: 3072475