Contacts
What is a Contact?
Last Updated: 9 December 2025In PELHAM, every person has one single Contact record. This record represents the individual, regardless of the different roles or Membership statuses they may have. Keeping one record per person ensures that all information stays consistent and only needs updating in one place. Therefore in PELHAM, a contact may be one or multiple of the...
How to Create a Contact
Last Updated: 11 December 2025In PELHAM, each person has one Contact record. This single record represents the individual, no matter how many different roles or Membership statuses they hold. Keeping one record per person avoids duplication and ensures their details are always accurate in one place. Some Contacts are created automatically. For example, when a parent or guardian sets...
Contacts – Membership Tab
Last Updated: 11 November 2025If a contact is a current or past member the Membership tab contains all the useful information about their membership information. Membership Details The Membership details section contains all information about a contacts current or most recent membership. Including: Memberships The Memberships section is useful for seeing current and past memberships. This allows you to...
Update Contact Email Address
Last Updated: 9 December 2025If you would like to change an email address in Pelham please firstly check on the child/members record to see if the email already exists there. If it does you will need to delete this before trying to add to the member administrator’s record. To change an email address for a Member Administrator 1 –...
Sending Emails from PELHAM
Last Updated: 18 November 2025Automated Emails Automated emails are sent from PELHAM to contacts depending on change in status. A summary of these is below: How to send ad hoc group emails From the landing page, you will need to select your Branch, for example Heythrop: You will then be taken to the Branch Summary Page which is where...