Coaches and Volunteers
Coach Types
Last Updated: 11 December 2025All Coaches in PELHAM are categorised as one of two types: This type determines whether or not the coach can currently be used. Active coaches must have both of the following certifications in place and up-to-date: Active coaches may be used by branches and centres (subject to the restrictions below). Expired coaches are defined as...
The Coach Agreement
Last Updated: 27 November 2025The Purpose of the Coach Agreement The purpose of the Coach Agreement is to set out clear, consistent expectations for how Coaches work with Pony Club Areas, ensuring responsibilities, standards, and ways of working are formally understood and agreed upon. A single agreement will be created for each Coach, based on the Area in which...
Coach Certifications
Last Updated: 11 December 2025Pony Club coach certifications are categorised in the following way: Disclosure Checks The following disclosure checks can be added to a coach on PELHAM First Aid Courses The following first aid qualifications can be added to a coach on PELHAM: Safeguarding Courses The following safeguarding course types can be added to a coach in PELHAM:
Assessors
Last Updated: 14 January 2026If a Coach is also an Assessor, their Assessor status is in line with their Coach status, ie if they are Expired or Supervised as a Coach, they will automatically be set to Test Assessor Expired. Area Reps will add assessor workshops for B test and above; Branches for C+ and below AR’s only can...
Adding Coach Qualifications
Last Updated: 8 December 2025Please note: If you are updating coach qualifications you must add a new achievement history – do not update/change the dates of any existing qualifications. If you make an error and notice after saving the qualification, you will need to deactivate the qualification and add again. The following certifications are held in PELHAM: CRB –...
How to Deactivate a Coach Qualification
Last Updated: 10 December 2025If you have entered the incorrect qualification or date for the qualification, you will need to deactivate it as follows: Firstly, you need to find the qualification you wish to remove from a contact: You can select one or multiple Qualifications from the Coach/Volunteer tab and select ‘Deactivate’, or you can double click on the...
How to add CPD Activities
Last Updated: 9 December 20251 – Firstly, search for the contact you want to add the qualifications to, by using the search at the top of your screen. Then double click their name to go to their record: From the individuals record, select the tab ‘Coach/Volunteer’ and scroll down the page until you reach ‘CPD Activities’: Then click ‘+New...