EC Pro - Pony Club Centre Booking and Management System

Introduction:

EC Pro is a complete online booking and management platform designed for equestrian centres. It streamlines lesson bookings, camps, rider records, payments and day-to-day administration and reporting giving centres a clearer, more efficient way to manage their operations.

For Pony Club Linked Centres and Pony Club Centres, EC Pro also supports Pony Club activity by helping you organise sessions, collect the right rider information, and share attendance and achievement data with PELHAM automatically. This ensures essential Pony Club information is recorded accurately and with far less manual effort.

Pricing & Contact Details:

There are a variety of pricing packages to suit all sizes of equestrian business.
Current pricing and package information can be found here, or please contact EC Pro directly.

Email: hello@ecpro.co.uk
Website: ecpro.co.uk

How it works:

EC Pro allows you to manage all bookings and rider information in one place. When using the Pony Club integration in EC Pro:

· Centres can mark relevant lessons or activities as Pony Club sessions.

· Riders booking these sessions must include their Pony Club number as part of their rider registration on EC Pro.

· Attendance and achievement information from these sessions can be shared automatically with PELHAM, where applicable.

This provides a clear, simple way to manage both Pony Club and non-Pony Club activity within one system, reducing admin and improving accuracy.

Getting Started:

1 – System Setup

The EC Pro team will work with you to set up the system based on how you want your centre to operate online, including your lessons, activities, and customer processes.

2 – Onboarding and Training

You will receive full system administration training and ongoing support is available 7 days a week.

3 – Mark your Pony Club Sessions

To share attendance or achievement data with PELHAM automatically, sessions must be identified as Pony Club sessions in EC Pro and then results will be automatically updated once attended.

4 – Ask your riders to update their details

Parents and riders will need to add their Pony Club membership number to their rider profile to book Pony Club sessions. Centres should communicate this in advance to avoid booking issues.

5 – Start using EC Pro day to day

Once setup is complete, EC Pro becomes your central hub for client, data, horse, staff and booking management. Handle rider records, payments, registrations, and reporting communication and Pony Club management all in one place.

Key Features:

Bookings & Payments

  • Online booking for lessons, rallies, camps and activities
  • Automated confirmations
  • Secure online payments
  • Waiting lists and booking limits
  • Clear visibility of availability

Customer & Rider Management

  • Centralised rider and parent profiles
  • Medical and emergency information stored securely
  • Online registration forms
  • Quick access to rider details for admin and coaching teams

Pony Club Integration Support

  • Mark sessions as Pony Club sessions
  • Capture the required rider information
  • Support attendance and achievement sharing into PELHAM
  • Clear separation of Pony Club vs non-Pony Club activity

Centre Administration

  • Digital registers and attendance tools
  • Staff access to session information
  • Customer communication tools
  • Reporting to support planning
  • Reduced paperwork and manual admin

Training & Support

EC Pro provides full onboarding and ongoing support, including:

  • Website (if desired) with design and branding support
  • System setup guidance
  • Training sessions for centre teams
  • Help articles and user guides
  • Customer support for any ongoing queries (UK based 7 days a week)

Whether you’re moving from another system or from manual processes, the transition is designed to be straightforward and fully supported.